Key Account Manager
Department: Sales & Marketing
Reports to: National Sales Manager
We are an American company based in the heart of the Midwest, where the seasons shape the products we build. We live the outdoor rural lifestyle and we use our products. We design our products to be the best, and we also feature world class customer service. We have been making innovative outdoor products since 1960.
Build, manage, grow and maintain strategic account relationships with key customers, while achieving strategic account objectives including sales and profit growth quotas. The Key Account Manager represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and assuring assigned customers’ needs and expectations are met by the company.
Reporting to the National Sales Manager, this position's primary responsibility is developing, growing, selling and forecasting with accounts to maximize their business.
-Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts.
-Maintains and grows Ardisam’s strong relationship with assigned key customer accounts in line with global sales strategy.
-Utilizes sales abilities to help the Company holistically reach its brand, product and financial objectives across multiple product lines.
-Effectively employs all available forms of communication (phone calls, emails etc.) to secure sales with existing customers and new customers.
-Creates and executes against yearly sales/marketing plans with assigned accounts for all brands.
-Forecasts and meets sales targets as established by customer by month.
-Manages 5-20 key accounts while prospecting 15-30 others.
-Penetrates assigned key accounts by:
-Selling new or additional products or services to current buyers; and/or
-Finding new accounts within the market and/or
-Selling additional customer locations.
-Proactively assesses, clarifies, and validates customer needs on an ongoing basis. Anticipates potential service, operations and/or financial problems, and monitors customer satisfaction.
-Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers' expectations.
-Provides excellent account management, utilizing sales tools such as assortment.
-Maintains accurate customer records utilizing CRM and ERP software.
-Communicates and informs retail partners of forthcoming marketing strategies, to ensure effective product sell-ins and coordination of product release at retail.
-Establishes productive, professional relationships with key personnel in assigned customer accounts.
-Provides timely and effective reporting that offers visibility into sales trends vs. goals, highlights opportunities and threats and gives insight into retail reality.
-Educates him/herself with up-to-date product knowledge and assumes responsibility for training retailer's personnel.
-Understands Ardisam’s vision, mission, and values and ensures that all selling efforts conform to corporate values and standards.
-Assists other Account Managers with customers outside the assigned account base when required.
-Proven sales experience
-Self-motivated and driven
-Experience working with CRM
-Familiarity with different sales techniques and pipeline management
-4-year business degree strongly preferred
-Must be able to travel up to 60% of the time
-Outdoor and sporting goods experience preferred
-Premium consumer products experience preferred
-Proven track record delivering on defined sales objectives
Benefits: Health Insurance, Vision Insurance, Dental Insurance, Group Term Life Insurance, Long Term Disability, Personal Time Off, Paid Holidays, 401K Plan with Company Match, Flexible Spending Accounts (Dependent), Health Savings Account with Employer Contributions.
Duration of Employment: Full Time
Work Days: Monday – Friday
Hours / Day: 8
Work Shift: First Shift
Ardisam, Inc. is an Equal Opportunity Employer.
Ardisam, Inc. is a Substance Free Workplace and requires pre-employment drug screens.